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Thank you for visiting and shopping at Motley Soaps. Following are the terms and conditions that constitute our Shipping Policy.

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Shipment Processing Time

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All orders are processed within 3-5  business days, with an addition 2-3 business days for shipping. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping Rates & Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

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Overnight delivery is not available as all of our products are made to order to ensure the freshest products possible.

 

Delivery delays can occasionally occur.

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Damages & Lost Items

 

Motley Soaps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim as well as take pictures to provide carrier.